By role
Four ways in, one per role
By task
Pick a topic, find the task
Checklist
A short list, in order
Tick things off as you go. Your progress stays on this device.
Field clinician
Your first day in Buzz
Then: Message a patient or family member who doesn't use Buzz · Host a video visit with patients and family
Physician or specialist
Answering a consult
Then: Choose your caller ID and how calls reach you · Call a patient, family member or colleague
Patient or family
Joining from a link
Popular
The answers people open first
- Send and read messagesReach any colleague in a 1:1 or group chat and see what's new at a glance.
- Start a group chatBring the whole care team into one conversation instead of repeating yourself in many chats.
- Get someone's attention with an @mentionCall out the right person in a busy chat and know when they've seen it.
- Respond to urgent messages and mentionsLet the sender know you've seen an urgent message or mention with one tap.
- Send a photo, document or fileShare photos, videos, PDFs and documents right inside the conversation.
- Add someone to your organizationBring your staff into your organization one at a time or all at once from a spreadsheet.
- Bring groups under your organization's controlLinked groups make onboarding and offboarding a single step for your whole organization.
- Require read receipts in your organization's groupsKnow who has read critical messages in every group your organization runs.
- Install Buzz on your computerOpen Buzz in its own window on your computer, one click from your taskbar.
- Set up your profile: name, photo, title and statusHelp colleagues recognize you with your name, photo, title and current status.
- Silence alerts after hoursGo quiet after your shift and tell senders why with an away message.
- Call a patient, family member or colleagueCall landlines, cell phones and other Buzz users from one dialer, without using your personal cell.
- Host a video visit with patients and familySee patients and family face to face; they join from a text or email link.
- Message a patient or family member who doesn't use BuzzReach patients and families by text or email; they need no app or account.
- Open and reply to a message from your care teamRead updates from your care team with one tap, no app or account needed.
- Join a video visit from a linkSee your care team by video from your phone, with nothing to download.
Ask Buzz
Ask it the way you ask the team
The answer comes back as a reply, the same way it would in Buzz.
Please leave out patient names and details. For anything this does not cover, BuzzConcierge in the app answers around the clock.
Still stuck? A person will answer.
BuzzConcierge is in the app around the clock. Email and phone support runs Monday to Friday, 8:00 AM to 8:00 PM EST.