Choose your caller ID and how calls reach you

Show your agency's number when you call, so patients know who it is.

BuzzPhoneCliniciansiPhone · Android · Web

Outgoing calls can show any number you have verified in Buzz, such as your clinic, hospital or pharmacy line. You change it from the top of the dialer.

Start here

iPhone

  1. Tap Phone to open the dialer.
  2. Tap the caller ID box at the top of the screen.
  3. Choose the number you want people to see.

Android

  1. Tap Phone to open the dialer.
  2. Tap the caller ID box at the top of the screen.
  3. Choose the number you want people to see.

Web

  1. Open the BuzzPhone Dialer.
  2. Click Caller ID at the top.
  3. Choose the number you want people to see.

Add a caller ID

iPhone

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Tap Add New.

Android

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Tap Add New.

Web

  1. Click the Global Menu icon.
  2. Search for Phone Settings.
  3. Click Add New.

Verify a phone number

iPhone

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Tap the option to verify another phone number.
  4. Enter the code you get by text or phone call.

Android

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Tap the option to verify another phone number.
  4. Enter the code you get by text or phone call.

Web

  1. Click the Global Menu icon.
  2. Search for Phone Settings.
  3. Click Add New.
  4. Enter the code you get by text or phone call.

Verify your cell phone number

iPhone

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Enter your mobile number in the Phone Number field.
  4. Tap Verify Now to get a text with a code.
  5. Enter the code on the Verification ID screen, then tap Verify My Phone.

Android

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Enter your mobile number in the Phone Number field.
  4. Tap Verify Now to get a text with a code.
  5. Enter the code on the Verification ID screen, then tap Verify My Phone.

Choose how calls reach you

iPhone

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Scroll down to Call Preferences.

Android

  1. Tap the ☰ menu.
  2. Choose Manage BuzzPhone.
  3. Scroll down to Call Preferences.

Web

  1. Click the Global Menu icon.
  2. Go to BuzzPhone Settings.
  3. Scroll down to Call Preferences.
  • A number must be verified before you can use it as a caller ID.
  • You can verify as many numbers as you need and pick the right one for each call.
  • If no caller ID is set up, the dialer shows no name/no caller id.
  • On mobile you can also swipe left on a number in your Caller IDs list in Manage BuzzPhone.
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BuzzConcierge is in the app around the clock. Email and phone support runs Monday to Friday, 8:00 AM to 8:00 PM EST.

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