- Add someone to your organizationBring your staff into your organization one at a time or all at once from a spreadsheet.
- Bring groups under your organization's controlLinked groups make onboarding and offboarding a single step for your whole organization.
- Require read receipts in your organization's groupsKnow who has read critical messages in every group your organization runs.
- What admins, managers and members can doKnow who can change what in your organization and in each group.
- Change roles, remove members or export the member listKeep your member list current, from role changes to clean offboarding.
- Add a member to many groups at oncePut a new hire into every group they need in one move, not one group at a time.
- Set up conversation categories for your organizationLabel chats by team, unit or topic so everyone can filter to what matters.
- Set up Quick Messages for your organizationGive every member the same ready-to-send replies for common messages.
- Create teams you can @mention at onceReach a whole team with one @@mention, without starting a new group.
- Set an automatic sign-out policy for membersDecide how long members stay signed in before Buzz asks them to sign in again.
- Set your organization's fax numberSend every member's outgoing faxes from one recognizable organization number.
- Keep the whole care team on every patient linkEvery new BuzzLink conversation copies in your care team automatically, so nobody is left out.
- Turn off plain-text linksMake sure messages to patients and families go out only as secure BuzzLinks.
- See how your organization uses BuzzSee how your teams actually use Buzz, at a glance, from one dashboard.
- Bring EHR and CRM data into BuzzSee and update records from your other systems right where your team already talks.
- Offboard a member: sign them out and review what they createdWhen someone leaves, end their access everywhere and see what they leave behind.
- Set org rules for @All and urgent-message soundsCut alert fatigue by choosing who can notify a whole group and how STAT sounds.
- Get setup help from the built-in org guideGet guided help setting up your organization without leaving Buzz.
- Get alerts for key events in your organizationGet notified when invited members finish signing up, without checking by hand.
Still stuck? A person will answer.
BuzzConcierge is in the app around the clock. Email and phone support runs Monday to Friday, 8:00 AM to 8:00 PM EST.
Open Buzz and ask Support →
Two ways to ask in Buzz
Send your question to Support in a 1:1 message.
If you are in the BuzzConcierge group, post your question there.
Open Buzz
Read the FAQ