A red dot on a chat shows how many unread messages it has. On mobile, unread messages also appear at the bottom of the Buzz home screen.
Start here
iPhone
- On the Recents screen, swipe a chat to the right.
- Tap Read All.
Android
- On the Recents screen, swipe a chat to the right.
- Tap Read All.
Web
- In Recent Conversations, click Mark All Read next to the chat.
Mark every message as read
On the web
Web
- From the Buzz home screen dashboard, open the ☰ menu and click the Manage Profile icon.
- Scroll down to Advanced Options.
- Click Mark next to Mark All Messages as Read.
Show only unread chats with Just In
iPhone
- Tap the Just In icon at the top of the Recents screen.
Android
- Tap the Just In icon at the top of the Recents screen.
Preview a message before opening the chat
On the web
Web
- On the Chat screen, click the eye icon next to the chat.
Read one message in ClearView
On the web
Web
- Open the message in full-screen view.
- Click the ClearView Message icon (glasses) next to the message's timestamp.
- Tap or click a chat to open it and read its new messages.
Did this answer it?Ask BuzzConcierge in the app and a person will walk you through it.
Next
- Find a chat or an older messageGet back to any conversation or earlier message without endless scrolling.
- Respond to urgent messages and mentionsLet the sender know you've seen an urgent message or mention with one tap.
- Keep favorite chats on top and hide finished onesKeep the chats you use most in reach and clear out the rest.