← Help home

Help / Messaging

Edit or delete a message you sent

Fix a typo or remove a message without leaving the record unclear.

BuzzChatCliniciansiPhone · Android · Web

You can edit a message you sent. Edited messages show an edited timestamp, and anyone can open it to see the original text and the changes.

Start here

iPhone

  1. Open the chat.
  2. Tap the edge of the colored message box to open Select Your Action.
  3. Tap Edit Message (the pen over a note).
  4. Change the text, then tap Update Message.

Android

  1. Open the chat.
  2. Tap the edge of the colored message box to open Select Your Action.
  3. Tap Edit Message (the pen over a note).
  4. Change the text, then tap Update Message.

Web

  1. Open the chat.
  2. Click the arrow icon (v) next to the message to open Message Actions.
  3. Click Edit this message (the pen over a note).
  4. Change the text, then click Click to Send.

Delete a message

iPhone

  1. Open the chat.
  2. Tap on or near the message.
  3. Tap Delete Message (the trash icon).

Android

  1. Open the chat.
  2. Tap on or near the message.
  3. Tap Delete Message (the trash icon).

Web

  1. Open the chat.
  2. Click the arrow icon next to the message, or right-click the message.
  3. Click Delete.
  • Tap or click the edited timestamp to see the original message and its edits.
  • Deleting your own message removes it for everyone in the chat.
  • Deleting someone else's message removes it from your view only.
Did this answer it?

Next

Still stuck? A person will answer.

BuzzConcierge is in the app around the clock. Email and phone support runs Monday to Friday, 8:00 AM to 8:00 PM EST.

Read the FAQ