To find a chat quickly, use the search filter at the top of the Recents screen. Earlier messages stay in the chat, and you can load them from the top.
Start here
iPhone
- Open the chat.
- At the top of the chat, swipe down or tap Load Earlier Messages.
Android
- Open the chat.
- At the top of the chat, swipe down or tap Load Earlier Messages.
Web
- Open the chat.
- Hover over the top of the chat to show Load Previous Messages and the Calendar, Mention and Print icons.
- Click Load Previous Messages.
Jump to messages from a certain date
On the web
Web
- Open the chat.
- Hover over the top of the chat to show the option icons.
- Click the Calendar icon.
- Pick a date in the calendar.
Show only messages that mention you
On the web
Web
- Open the chat.
- Hover over the top of the chat to show the option icons.
- Click @.
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Next
- Catch up on unread messagesSee what you missed fast and clear the unread count when you're done.
- Label a chat with a category and filter by itSort your chats by patient, unit or topic and see one category at a time.
- Keep favorite chats on top and hide finished onesKeep the chats you use most in reach and clear out the rest.
- Print or save a conversation as a PDFExport a conversation as a PDF you can add to the patient's EHR record.