Message a patient or family member who doesn't use Buzz

Reach patients and families by text or email; they need no app or account.

BuzzLinkCliniciansiPhone · Android · Web

BuzzLink sends your message to a patient, family member or colleague by email, SMS or WhatsApp. They get a link and one tap opens it, with no app and no account. You can also send BuzzFlow forms and consents this way.

iPhone

  1. Tap Chats.
  2. Tap the New Chat icon.
  3. Choose Connect with BuzzLink.
  4. Enter the person's email address or phone number and send your message. BuzzLink delivers it for you.

Android

  1. Tap Chats.
  2. Tap the New Chat icon.
  3. Choose Connect with BuzzLink.
  4. Enter the person's email address or phone number and send your message. BuzzLink delivers it for you.

Web

  1. Click the Global Menu icon.
  2. Search for Link.
  3. Choose BuzzLink.
  4. Enter the person's email address or phone number and send your message. BuzzLink delivers it for you.
  • Messages are encrypted in transit and at rest. You can also send as plain text, unless your organization admin has switched plain text off.
  • Choose how long links stay active in your settings. See Choose how long a patient link stays active.
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