You choose how long a BuzzLink stays active after you send it. By default, links do not expire.
iPhone
- Tap the ☰ menu.
- Choose Settings.
- Select BuzzLinks Expires In.
- Choose how long links stay active.
Android
- Tap the ☰ menu.
- Choose Settings.
- Select BuzzLinks Expires In.
- Choose how long links stay active.
Web
- From the Buzz Home screen, click the ☰ menu.
- Click the Settings icon in the upper right corner.
- Click Change next to BuzzLinks Expire in.
- Choose how long links stay active.
- The default is Never.
- We recommend setting an expiration that covers the time a patient needs the link, rather than leaving links active indefinitely.
- If a patient's link has stopped working, send them a fresh one.
Did this answer it?Ask BuzzConcierge in the app and a person will walk you through it.
Next
- Message a patient or family member who doesn't use BuzzReach patients and families by text or email; they need no app or account.
- Open a link that has stopped workingGet a fresh link from your care team when an old one will not open.
- Turn off plain-text linksMake sure messages to patients and families go out only as secure BuzzLinks.