Edmond, Oklahoma, October 29, 2025
Wise Hospice Options, a family-owned pharmacy benefit manager (PBM) and DME technology partner dedicated exclusively to hospices, has partnered with Buzz by Skyscape, an AI-enabled, real-time, HIPAA-secure communication and collaboration platform used by post-acute organizations and professionals.
The partnership makes everyday work easier for hospice teams by simplifying how clinicians, staff, families, PBMs and DME organizations communicate. Instead of juggling apps, providers have one HIPAA-compliant hub for secure one-to-one and group messaging, file exchange, voice and video conversations, real-time coordination with families and hospice partners, and evidence-based clinical information on demand. Wise also uses Buzz for its own PBM and DME coordination, which gives the company and the hospices it serves the same communication experience.
Why it matters for hospice teams
Hospice work is demanding. Every moment counts, and small delays reach patients and families. Email and phone often slow the response on referrals, medications, billing and care workflows. Real-time communication shortens care and medication response times, which supports patient and family satisfaction and can help avoid re-hospitalizations and cost.
A shared goal
The biggest impact of the partnership is moving hospice teams into real-time communication in one central hub. Replacing fragmented workflows and outdated systems cuts confusion and gives providers a clearer, more direct way to stay connected, so they can spend more time caring for patients and supporting families.
Results in similar care settings
Buzz has a track record in post-acute care. In a published home health case study, an agency using Buzz moved from 2.5 to 5 stars and grew its patient volume by 33%.
Voices from leadership
“Wise Hospice Options is dedicated to removing complexity so hospices can stay focused on what matters most: patient care. By bringing in Buzz | Skyscape, our partners can coordinate securely and quickly without abandoning the systems they already use. That means fewer delays, clearer communication, and better support for families.”
Brett Faubion, MHA, COO, Wise Hospice Options
“Buzz is committed to making care communication a speedway, not a bottleneck. We’re excited to partner with Wise, who brings a wealth of hospice optimization experience. Together, we can help hospice teams nationwide stay connected and responsive, giving more time for patient care.”
Devin Paullin, Chief Growth Officer, Buzz | Skyscape
About Wise Hospice Options
Founded in 2003, Wise Hospice Options is a family-owned, financially independent PBM and DME technology partner dedicated exclusively to hospice providers. The company supports more than 15 EMR integrations and offers e-prescribing, cost transparency, compliance automation, and clinical and financial guidance, all designed to simplify hospice operations. wiseop.com
About Buzz | Skyscape
Buzz from Skyscape connects the whole hospice and post-acute care ecosystem in real time: clinicians, staff, partners, patients and families. Teams message one-to-one and in groups in BuzzChat, call from a Buzz number with BuzzPhone, meet over BuzzVideo, share files in BuzzDrive, bring families in through BuzzLink with nothing to install, and get clinical answers from Skyscape’s licensed reference in the conversation with BuzzLightning. Messages and files are encrypted in transit and at rest, and Skyscape signs a BAA. The Buzz FAQ answers the common questions.