MARLBOROUGH, MA (July 25, 2024) – Skyscape® announces that Buzz has been recognized by G2 as a Summer 2024 Leader in Customer Satisfaction for Clinical Communication and Collaboration.
G2 is a marketplace for peer-reviewed business software. G2 reported that customers recognized Buzz for innovation, clinical communication performance, HIPAA-compliant messaging, ease of use, telehealth capabilities and a high level of support.
Buzz brings the communication tools care teams use into one HIPAA-compliant platform: BuzzPhone for calls, BuzzChat for messaging, BuzzVideo for video visits, BuzzFlow for document signing, BuzzSpace for group collaboration and BuzzFax for fax. It is designed to simplify communication for medical clinics, long-term care, home health, hospice, behavioral health and other post-acute care settings. Read more on streamlining workflows with collaboration tools.
Recognition in the Summer 2024 G2 Grid Report
Buzz was recognized in several categories of the Summer 2024 G2 Grid Report, an analysis based on user reviews. In the report, Buzz achieved a Net Promoter Score (NPS) of 95 and received these badges:
- “Best Support”
- “Easiest to Do Business With”
- “Momentum Leader”
“We are incredibly proud to receive recognition from G2 and those who use Buzz daily,” said Sandeep Shah, Founder and CEO of Skyscape.
Communication and the home health bottom line
As costs rise, how well care providers communicate affects an agency’s capacity and finances. In a published home health case study, an agency that adopted Buzz grew its patient volume by 33% and raised its star rating from 2.5 to 5. More on why home care agencies need secure communication.
Healthcare organizations must also protect personal health information from misuse and theft and stay compliant with HIPAA. Moving patient conversations onto a HIPAA-compliant platform reduces the risk of violations, data theft and penalties. See the importance of HIPAA compliance in healthcare communication.
About Skyscape
Skyscape® builds healthcare technology for care delivery and collaboration. It provides its clinical knowledge platform to nurses and clinicians, and Buzz, a HIPAA-compliant platform for clinical communication and care collaboration. Skyscape serves organizations in post-acute care, extended care, behavioral health and life sciences. Skyscape signs a BAA, and the Buzz FAQ answers the common questions.