Buzz · Move

The schedule, where the coverage talk already happens

BuzzScheduler brings visit scheduling and calendar management into Buzz, beside the thread, the documents and the visit verification your team is already in. One platform instead of a scheduling system on the side.

Shipped alongside a home health agency's go-live.

Kestrel Hollow Home Health · week viewDemonstration agency
MonTueWedThu Dana P. R. Alvarez9:00 M. Okafor11:30 M. Okafor1:00 Marcus L. T. Nguyen8:30 T. Nguyen2:00 Unassigned R. Alvarez10:00 · no clinician
Cover Thursday 10:00
Thursday has a visit and nobody on it.
R. Alvarez · patient group

Visit changes are posted in the patient's group, so the whole care team can see who is covering the visit without another phone call.

Illustration with made-up patients and staff.

The problem

The schedule says one thing. The group chat says another.

A visit changes hands on a phone call, in a text, in a thread. The scheduling system finds out later, if it finds out at all. Staff move between apps to schedule a visit, verify it, document it and tell anyone about it, and the version of the truth that matters is whichever one the next person happens to open.

Coverage is a conversation. Keeping it in a different tool from the conversation is the whole problem.

Traditional

Multiple scheduling systems

With Buzz

Unified scheduling

“Staff members frequently use Buzz to see if other clinicians can cover shifts, leading to better work/life balance and lower burnout. With many caregivers jumping between agencies, nurturing a sense of community can be a powerful differentiator.”
Charmain Lewis Assistant Director of Nursing, Higher Standards Home Health

How it works

One platform, three steps.

1 · Schedule

The visit is booked in Buzz

Scheduling and calendar management sit in the same platform as the patient's thread, the documents and the visit verification, rather than in a system of their own.

2 · Cover

Open visits get picked up in the thread

An open visit can be shared in a staff channel so a teammate picks it up, and the schedule moves with the conversation. Office coordinators and field clinicians work from the same schedule when the day shifts.

3 · Record

Every change leaves a trail

A schedule change is posted in the patient's thread and logged with a time stamp, so the care team and anyone reviewing later see the same history.

Features and settings

What scheduling does today.

Visit verification

Scheduling and EVV in one platform

Built-in electronic visit verification sits with the schedule, so the visit that was booked and the visit that happened are in the same place.

Home health

Scheduling next to the rest of the visit

Scheduling, visit verification, documentation and care team communication are handled from one place rather than four.

Private duty

Shift work, verified in real time

Streamlined scheduling with secure messaging and real-time visit verification for private duty teams.

Recurring visits

Set up a repeating series, such as weekly therapy visits or a post-op care plan, and adjust it as the plan changes.

Conflicts and double-booking

Nursing, therapy, aide and social work visits sit in one calendar, so overlapping appointments and the drive between homes are easy to see.

Your EHR's schedule

Buzz connects to your EHR through BuzzStreams, and the demo shows how your schedule fits alongside it.

Safety and privacy

A schedule is patient data too.

Who is going to whose home, and when, is protected health information.

Who can change a schedule

Office administrators manage the agency's master calendar. Clinicians manage their own working hours and time-off requests.

What is logged

Schedule creations, changes, cancellations and completed visits each carry a time-stamped entry.

What the patient is told

Patients and family members can receive a text reminder confirming an upcoming visit time.

Start small

Start with one team and one week.

Take the team whose coverage gaps cost you the most, and run their week in Buzz next to the thread they already use for it.

Terms are monthly, quarterly or annual, whichever suits the way your agency budgets. You are never locked in against your will, and the notice period is 60 days.

Questions agencies ask

Can EVV and scheduling be managed in one platform?

Yes. Buzz includes built-in electronic visit verification with caregiver geolocation tracking, in the same platform as the schedule.

Will you sign a BAA?

Yes. A business associate agreement is offered, handled by the Skyscape sales team.

Does this replace the scheduler in our EHR?

BuzzScheduler runs inside Buzz, next to the patient's thread. Your EHR connects to Buzz through BuzzStreams, and the demo walks through how the two fit together for your setup.

Can we build recurring visits and rotations?

Yes. Repeating visit series, and on-call and night-shift schedules, are built in the same calendar as everything else.

What does a clinician see on their phone?

Their upcoming visits beside their messages, check-in and check-out through built-in EVV, and a map to the next visit.

What does it take to turn it on?

BuzzScheduler is part of Buzz, so there is no separate scheduling system to stand up. Book a demo and we will walk through setup for your agency.

BuzzScheduler is part of Buzz, the clinical communication platform from Skyscape. It sits beside BuzzChat, BuzzStreams and BuzzFlow.