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Skyscape is here to keep you up and running, around the clock. For the quickest answers, search our Knowledge Base or review our FAQs listed below. You can also contact us directly via chat, email or phone.

Frequently Asked Questions and Tips

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- Installation Guide
- Workshop
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Contact Skyscape Support

Online chat connects you "live" with a support team member, 24 x 7 x 365. Click here to begin.
Email us at any time using this short, convenient form
Phone us at 508-460-6500. Phone support offered 8:30 am - 5:30 pm Eastern (U.S.) Time, Monday through Friday.

Top Support Issues

	What is the difference between Buy and Rent?

	Does Skyscape offer automatic renewals?

	What is your return policy on hardware packages purchased at Skyscape.com?

	How do I Redeem Gift Certificates/Honoraria?

	What do I do if I get Error: "This application requires shared libraries" when opening a product on my Palm OS device?

	How to resolve the "Invalid pocket pc application error" on Pocket PC/Windows SmartPhone

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