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At Skyscape, our customers come first. So that we may serve you most effectively, we ask that you browse or search our Frequently Asked Questions and User Manuals to find answers to common questions. If your problem remains unsolved after reading our FAQs, you can contact us for support.

NEW All Skyscape products are Vista Compliant! Read more

FAQ Categories
General Product Questions
Product Installations
Purchasing
Compatibility
Product Registration
Product Updates
All FAQ Categories


Product Guides
Reference Products:
BlackBerry
Desktop/Tablet PC
Palm OS (PC Desktop)
Palm OS (Mac Desktop)
Symbian
Windows Mobile/Pocket PC

RxPlan:
Formulary Resource
PC Desktop
Mac Desktop
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24 x 7 Real-Time Chat Support is available online - around the clock!

Online Support Request
Don't have to time to chat? Fill out a simple form online now and have our rep help you by email.

Phone Support
Phone support is available for Skyscape products
- During the first 90 days from product registration

- On an extended basis for SkyPlatinum members. To learn more or sign up for SkyPlatinum click here.

If you are eligible for phone support, you can reach our Support Team at 508-460-6500 (option 3), Monday - Friday, 8:30 am - 5:30 pm (US Eastern Time).

Are your products compatible with Blackberry devices?
   
Who is Eligible for CME STAT?
   
How to fix error on Palm Hotsync error: some serial numbers pending registration, hotsync again?
   
What do I do if I get Error: "This application requires shared libraries" when opening a product on my Palm OS device?
   
How to resolve the "Invalid pocket pc application error" on Pocket PC (ARM processor only).
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