Online Support Request
Tips & Tricks
Do you provide support for the Kindle Fire?
Are your products compatible with the Android?
Cannot Install Skyscape Application/Reader - Install Blocked
How Do I Delete My Skyscape Resources from my Android Device?
How Do I Install Skyscape Resources on my Android device?
Where can I download the Skyscape Application/Reader From?
What Platforms are Skyscape resources compatible with?
How Do I Cite a Skyscape Resource in a Bibliography?
General Product Questions
About the new Skyscape Medical Library (SML) App
Can I Transfer My Resources To A New/Different Platform?
Are your products compatible with iPhone, iPad and iPod devices?
How Can I Purchase Additional Products?
How Do I Access My Skyscape programs on my iPhone/iPod Touch?
How Do I Delete/Remove Programs from my iPhone/iPod Touch?
How Do I Get Updates For My Programs?
How Do I Install My Programs If Purchased From The iTunes App Store?
My Skyscape Resources are asking for an Unlock Code
When Does My Rent/Subscription Start?
Why do I see advertisements on the Skyscape Medical Resources app?
How do I receive MedBeats? / I stopped receiving MedBeats.
I requested to have additional information emailed, but I haven’t received it yet.
What is MedBeats?
Can I pay for Skyscape products via purchase order?
Do you offer any group or institutional discounts?
Do you offer any promotions or discounts?
Do you offer money back guarantee?
Does Skyscape offer Gift Certificates?
I placed an order on Skyscape.com but never received purchase confirmation or registration information
Where is the serial number or registration code for the Skyscape product I purchased?
Do you offer group discounts for hospitals, schools and other institutions?
Does Skyscape offer automatic renewals?
How do I Redeem Gift Certificates/Honoraria
What do all the Renewal Terms Mean?
What Happens When My Rent Expires?
What is the Buy Version?
What Is the Rent Version?
What modes of payment does Skyscape accept?
Why is my promotional/discount code not working?
What does Skyscape do?
How do I Uninstall Skyscape from my device?
How often do you update your products ?
If I buy the software today and you come out with a new edition shortly thereafter, can I get it for free?
When I Renew My Programs Will I Need to Reinstall?
How do I access "My Account" on your website?
How to change email address for my account?
How to unsubscribe from Skyscape email list for product releases and promotional information.
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is the registered trademark of Skyscape Medpresso, Inc.
All other trademarks, service marks and registrations are the intellectual properties of their respective owners.