Clone a care group in one step: every new patient starts with the right team

Marlborough, Mass. · September 10, 2024 — Skyscape today announced group and category cloning in Buzz, built for agencies that coordinate each patient's care in a dedicated group.

The problem it solves

A care group per patient keeps every order, visit note and family update in one place. But each admission meant building that group from scratch: naming it, filing it in the right category, setting it up and adding the same nurse, therapist, aide, social worker and office staff one at a time. On a busy intake day, groups started late or incomplete. When someone joined the team mid-episode, they had no way to catch up on what had already been said. And anyone who needed the patient's chart had to log in to the EHR, which meant another seat to pay for and another login to juggle between visits.

What is now available

• One-touch start for a new patient. Clone a template group and the new patient's group is ready with the right participants from day one.
• Every group property inherited. Membership, roles, category and settings carry over automatically, so every patient's group is set up the same way.
• Categories that do the sorting. Clone within a category, such as a service line or a branch, and the new group lands in the right place with the right team.
• New team members catch up instantly. Add a care provider or office staff member at any point and share the past messages, so they collaborate in real time from the moment they join.
• The EHR, bridged in. Link the group to the patient or entity through BuzzStream, and details move between the EHR and the conversation. Fewer staff need their own EHR seat, and clinicians spend less time logging in and out just to check a detail.

The workflow it streamlines

At admission, intake clones the template and names the group for the patient. The care team is in the conversation from the first message, with the patient's EHR details alongside. When a new therapist or a covering nurse joins, they read the history and pick up where the team left off. Administrators and intake coordinators welcome it as a big time saver, and agencies keep EHR licenses for the people who chart.

A group per patient is the right way to run care. Cloning makes it a one-touch start, and BuzzStream means the team has the chart without everyone needing a login to it. Sandeep Shah, Founder and CEO, Skyscape

Availability

Group and category cloning is available to Buzz agencies today. BuzzStream EHR bridging is available for supported EHR integrations.

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