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Skyscape is here to keep you up and running, around the clock. For the quickest answers, search our Knowledge Base or review our FAQs listed below. You can also contact us directly via chat, email or phone.

Skyscape Knowledge Base

Frequently Asked Questions Platform Compatibility Product Updates How to Purchase Product Installation Product Registration General Product Questions All FAQ Categories	Product Guides Android BlackBerry iPhone/iPod Touch Symbian Palm OS (PC Desktop) Palm OS (Mac Desktop) Palm Pre Classic Windows Mobile/Pocket PC Desktop/Tablet PC RxPlan(Formulary Resource) PC Desktop Mac Desktop
Contact Skyscape Support Online chat connects you "live" with a support team member, 24 x 7 x 365. Click here to begin. Email us at any time using this short, convenient form Phone us at 508-460-6500 Click here to check eligibility for phone support Phone support offered 8:30 am - 5:30 pm Eastern (U.S.) Time, Monday through Friday

	What is the Standard Version?

	What is the Subscription Version?

	What is your return policy on hardware packages purchased at Skyscape.com?

	How do I Redeem Gift Certificates/Honoraria?

	What do I do if I get Error: "This application requires shared libraries" when opening a product on my Palm OS device?

	How to resolve the "Invalid pocket pc application error" on Pocket PC (ARM processor only).

	Loading Skyscape Resources on various platforms

	Skyscape resources in the Clinical setting

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