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Installation

Q: How do I resolve error:  invalid Win32 application when installing a product?
A: ERROR: "Invalid win32 application"
CAUSE: The download of the installation file did not complete.

RESOLUTION:

  1. Locate .exe (EX: artbeat_palmwin.exe or artbeat_ce.exe) on your desktop and delete it.
  2. Open Internet Explorer 
  3. Go to Tools | Internet Options
  4. Delete temporary internet files
  5. Click OK 
  6. Close all Internet Explorer windows
  7. Reopen Internet Explorer
  8. Download the Skyscape Product again
  9. Save the file to your desktop. Please add your initials to the beginning of the filename (ex: artbeat_palmwin.exe).
  10. Once the save is complete, locate the .exe (ex: artbeat_palmwin.exe)
  11. Double click on the .exe (ex:artbeat_palmwin.exe) file and follow the installation steps on your destkop pc

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