FAQs

Website

Q: How to change email address for my account?
A: Follow the steps below

  1. Go to http://www.skyscape.com/secure/myaccount.aspx
  2. Login using the email and password information you set when you created your Skyscape profile.
    • If you have forgotten or are not sure of the password please have it emailed to you by clicking on the "forgot your password" on the My Account page.
  3. Click on 'Login' button 
  4. On the My account page, under Personal Information section, click on  - 'Change email address'
  5. Enter your New email address.
  6. Enter your New email address again for confirmation.
  7. Click on 'Save' 
  8.  In the future you will need to login using your new email address.
  9. You will need to sign out of the app on your mobile device and sign back in using your updated email address.
 

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