How Do I Access Phone Support?

Support Contact Info

Q:

How Do I Access Phone Support?

A:

Skyscape phone support is available to:

Sky Platinum members, regardless of product or timeframe

http://www.skyscape.com/ estore/ProductDetail_SkyPlatinum.aspx

Customers with Subscription Versions of our products
Customers with Standard Versions of our products for the frist 90 days after purchase

Eligible customers may contact phone support at 508-460-6500 (Option 3)

Phone support hours are 8:30am - 5:30 pm Eastern (U.S,) time, Monday through Friday.

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