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Download

Q: How do I download from your website without being charged again?
A:

All of our products are available for free trial download from the product description page.

  • If you are looking to download a product you purchased at Skyscape.com, you can download from your receipt which you will find when you log in under My Account | My Past Orders. 
  • If you purchased from another online retailer or a CDrom.
    1. Go to: http://www.skyscape.com.
    2. Click on Products at top of screen.
    3. Search for your product using name or browse by subject.
    4. Locate your product.
    5. Click on >Learn More.
    6. Click on the product free trial link. The free trial is the full version of the product, but the content is not completely viewable until the serial number is registered and you receive your unlock code.
    7. Login with the email and password you set up, if you haven't created a Skyscape profile, log in as a new customer.
  • If you purchased the product and are looking for an updated version and your free update period hasn't expired.
  • You will find links to download your registered product(s) in your Skyscape.com | My Account | Subscripton Management.
  • You can also download from our updates page: http://www.skyscape.com/updates/home.asp.
  • If your free update period has expired, you will find the product download in Subscription Management on the My Account page.
  • If you need further assistance please complete our Support form at http://www.skyscape.com/help.  

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