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MedAlert Desktop

Q:  If I don’t want MedAlert how do I remove a MedAlert or this product entirely?
A:  You may cancel a MedAlert when it appears (or open) by tapping the Next button to delete each MedAlert.
To delete MedAlert and the MedAlert program, please follow the steps below:

1. Log into your Skyscape.com | My Account and remove the check from MedAlert Notifications under MedAlert preferences
2. Follow steps according to your device type: (NOTE: The program file name for MedAlerts is smARTalerts).

PALM:

1. Delete the MedAlert file from the handheld device using the Delete function.
2. Delete smARTAlerts Channel_Data folder from the desktop PC  in the Common files folder (C:\Program Files\Common Files\ Skyscape).
3. Delete SmartAlertsPerDB.PDB and notesSmartAlerts.PDB from the Palm Hotsync backup directory (ex: C:\Program Files\Palm\Ksmith\backup. Where Ksmith is your Hotsync® ID.

POCKET PC: 

1.  Remove the smARTAlerts from the handheld device using Add/Remove programs on the device.
2. Delete the smARTAlerts Channel_Data folder in C:\Program Files\Common Files\Skyscape and C:\Skyscape\smARTAlerts
3. Delete SavedAlerts.ant from C:\Program Files\Skyscape\CEBackup.  NOTE you may see your 6 character device id in the C:\Program Files\Skyscape folder | Click on the device id  | Click on CEBackup folder | Locate SavedAlerts.ant.
   

related topics

• remove
• MedAlert