24 x 7 Support

Installation on Pocket PC / WinCE

• How Do I Delete the Program(s) from my Pocket PC?
• How to install the product to the Memory Card of WinCE /Pocket PC Device
• How to resolve errors on Pocket PC/SmartPhone
• How to resolve error "Cannot copy the destination file. Make sure the disc on the mobile device is not full or write protected, and that all setup programs on the device are completed."?
• Product installation tool has encountered an error and needs to close or: Admin tool has encountered an error and will now close, how do I resolve this? (Pocket PC)
• What do I do if I get Error: "The update that you installed was for an older version of Windows Mobile" when installing a product update on a Pocket PC running Windows Mobile 2003 Second Edition ?

Manuals

• How to use the product / Manual? Where is the Manual?

MedAlert PDA

• If I hard reset my device how do I get the MedAlert back?

Pocket PC issues

• Error: Failed to create application menu bar
• Error: Following product(s) are not compatible with
• How do I change font of text on my Pocket PC?
• How do I delete a product(s) from the Pocket PC completely?
• Pocket PC: Images appear fuzzy or illegible or can't be read
• Replacing the ssartwork.dll and sszlib.dll did not fix the "invalid pocket pc application" error

Registration

• Device ID not accepted while registering.
• How do I register a Skyscape product?

Synchronization Issue

• Every time I connect my Pocket PC, Smart Sync hangs my system, how do I resolve this?

Uninstall

• How do I delete or remove unused product icons from Programs or Start Menu on the Pocket PC?

Unlock Code

• My Pocket PC is not accepting the unlock code I enter for the iFacts product, how do I resolve this?

Update

• Does the product on my handheld device ever stop functioning if I choose not to upgrade after a year?

Website

• What to do if I can't login or my password is not accepted?